Administrative Insurance Specialist with Paragon Insurance Group

Do you already know your way around an insurance agency and take pride in being the person who keeps everything running smoothly? Are you the one clients trust because you’re responsive, accurate, and always one step ahead? Do you enjoy owning your role, following through, and making sure nothing falls through the cracks?

If you’re looking for a position where your experience is valued, your growth is supported, and your work truly makes an impact, this could be the role for you.

Paragon Insurance Group is hiring an Administrative Insurance Specialist who brings industry knowledge, strong client service skills, and a high level of ownership. This is a key role inside the agency, supporting both clients and leadership while helping maintain a seamless, professional experience across every touchpoint.

As the Administrative Insurance Specialist, you will serve as the operational backbone of the agency and a primary point of contact for clients. You will manage day‑to‑day administrative functions, support policy servicing, and ensure consistent follow‑through on quotes, billing, and documentation.

This role requires someone who already understands how an insurance agency operates and can step in with confidence. Your ability to stay organized, communicate clearly, and execute consistently will directly impact client satisfaction and overall business performance.

In this position, you will create the structure and reliability that allows leadership to stay focused on writing business and handling claims, knowing the backend and client experience are fully taken care of.

Compensation

• Salary Range: $55,000 – $65,000
• Paid Time Off
• Bonus opportunities
• Benefit options negotiable

Responsibilities

• Answering inbound calls and serving as a professional, client‑facing point of contact
• Following up on quotes, policies, and billing inquiries
• Collecting payments and ensuring accurate documentation
• Preparing and sending Certificates of Insurance (COIs)
• Uploading and maintaining client and policy documents in EZLynx
• Tracking renewals, policy changes, and rate adjustments
• Supporting day‑to‑day administrative operations to keep the agency running efficiently
• Agency is a plus

What We’re Looking For

• Insurance industry experience required
• An active insurance license is preferred (If not licensed, willingness to obtain one, we will support you through the process)
• Experience with EZLynx strongly preferred
• Background working in an independent insurance environment
• Strong communication skills with a high level of customer service
• Detail‑oriented, organized, and able to manage multiple priorities
• Proactive mindset, you don’t wait to be told what to do

Qualifications

• Previous insurance experience (independent agency, customer service)
• Clients feel taken care of, informed, and supported at every touchpoint
• Follow‑ups happen consistently, nothing falls through the cracks
• Policies, renewals, and documentation are accurate and up to date
• Leadership is freed up to focus on writing business and handling claims because you’ve created operational stability behind the scenes
• Adaptable to be able to balance and navigate a fast‑paced environment

About Paragon Insurance Group

Paragon Insurance Group is a growing, client‑focused insurance agency committed to delivering exceptional service and long‑term solutions to its clients. The team operates with a high level of professionalism, responsiveness, and accountability.

This is an opportunity to step into a role where your work directly impacts the client experience and overall success of the agency while also creating a clear path for your own professional growth.

Apply Here