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Client Care Manager with Kotlarz Group | KW

At Kotlarz Group, delivering 5-star service and maintaining a strong culture built on growth and excellence is the standard. The team is seeking a Client Care Manager who thrives on organization, clear communication, and exceptional client experience.

If being detail-oriented, creating calm in fast-moving situations, and delivering top-tier customer care come naturally, this role is a strong fit.

What You’ll Get

  • Base Salary: $52,000–$62,000 annually
  • Health insurance
  • Paid time off
  • Flexible schedule
  • Employee discount
  • Referral program
  • Career growth within a top-ranked KW Team
  • Ongoing training and professional development

Responsibilities

  • Guide sellers through the listing process from start to offer
  • Coordinate staging, vendors, photography, and open houses
  • Create and manage MLS listings and marketing content
  • Deliver consistent, high-level client communication
  • Maintain CRM, databases, and internal systems
  • Ensure smooth handoff to Transaction Manager

Qualifications

  • 3+ years in customer service or project coordination
  • Strong written and verbal communication skills
  • Highly organized with sharp attention to detail
  • Tech-savvy (Google Suite, Microsoft Office, CRM tools)
  • Positive, proactive, client-first mindset
  • Real estate license or willingness to obtain one

Compensation

$52,000–$62,000 base salary

About The Kotlarz Group

The Kotlarz Group is a values-driven real estate team built on trust, care, and exceptional client experience. We believe that when clients feel genuinely supported, everything else follows. Our team operates with heart, accountability, and a shared commitment to serving others well, both clients and one another.