Onboarding & Training Manager with Keller Williams Realty Centre

Are you passionate about organization and empowering teams to excel? You’ll play a vital role in developing training programs that will directly fuel the growth and success of our agents. As part of our rapidly growing company, you’ll have the chance to innovate and implement systems that support our dynamic real estate agents, ensuring our team members are well‑equipped and confident in their roles. Join us and help shape the future of our team!

Compensation & Benefits:

• Competitive hourly pay: $20.25 – $24.25 hourly
• Bonus structure after 6 months
• Health Insurance Reimbursement + 401(k)
• Paid vacation, holiday & sick leave
• Clear growth path and leadership exposure
• Investment opportunities after 1 year

Responsibilities

• Lead technology training for real estate agents, ensuring confident adoption of company tools, CRM systems, marketing platforms, and productivity software.
• Oversee agent onboarding and membership processes, including account setup, system access, compliance documentation, and ongoing support.
• Develop and maintain streamlined operational systems and workflows that improve efficiency, organization, and team productivity.
• Provide responsive, solution‑oriented technical and administrative support, delivering a high‑touch, client‑service experience to agents and staff.
• Partner with leadership to identify process improvements and growth opportunities, with the ability to take on expanded responsibilities as the organization scales.
• Liaise with customers, service providers, vendors, and contractors, acting as the main line of communication.

Qualifications

• 1–2+ years of office or customer service experience.
• Passionate about helping people and solving problems.
• Tech‑savvy (Google Workspace & Microsoft Office experience a plus).
• Thorough organizational skills and follow‑through.
• Works well in a fast‑paced, team‑first environment.
• Brings positive energy and a “let’s figure it out” mindset.

Compensation

$40,000 – $50,000

About Keller Williams Realty Centre

Keller Williams Realty Centre, located in Columbia, Maryland, is dedicated to building careers worth having, businesses worth owning, lives worth living, experiences worth giving, and legacies worth leaving. Our mission is to be the real estate company of choice for our agents and their customers. We uphold values such as integrity, customer focus, commitment, communication, creativity, teamwork, trust, equity, and success through people. As a technology‑driven company, we provide a real estate platform preferred by agents, buyers, and sellers alike.

We’re seeking someone who cares deeply about helping others succeed, thrives in a collaborative environment, and brings an unwavering commitment to customer service and problem‑solving. Be a part of our growing team, where we’re dedicated to creating a supportive, thriving culture for our agents!

Apply Here